Terms and Conditions

Book a minimum of 14 days in advance and enjoy up to 15% on accommodation.
Rates based on percentage off best available rates.
Rates subject to service charge and applicable taxes.
Rates quoted are per room per night and subject to seasonal variations.
Offers subject to change without notice.
Offer cannot be used in conjunction with any other offer, discount or package and non-exchangeable, transferable or redeemable for cash. 

Cancellation policy:
Full prepayment required at time of booking and once confirmed booking remains non-refundable, no cancellation, no amendment accepted.
 

For stays between 1 March - 30 June 2024/2025/2026 & 1 September - 19 December 2024/2025/2026; cancellations made before 14 days prior to arrival will be free of charge. For the same period, cancellations made within 14 days prior to arrival will incur a charge in full.
For stays between 1 July - 31 August 2024/2025/2026 & 20 December - 28 February 2024/2025/2026; cancellations made before 30 days prior to arrival will be free of charge. For the same period, cancellations made within 30 days prior to arrival will incur a charge in full.

Uga 4WD Policy

Children under the age of three (3) are not recommended in 4WD vehicles/Jeeps unless accompanied by their parents or guardians in an exclusive 4WD vehicle (at an additional cost). Parents or guardians must also sign an indemnity form acknowledging the associated risks due to health and safety reasons.

Families with children under the age of twelve (12) are recommended to opt for an exclusive 4WD vehicle (at an additional cost) to ensure a more personalized and focused experience for families, although families are welcome to join excursions using shared 4WD vehicles/Jeeps.

Pregnant women are advised against going on excursions in 4WD vehicles/Jeeps due to health and safety reasons; however, they are welcome to join excursions if they sign an indemnity form acknowledging the potential risks associated with the activity.
These guidelines are established to ensure that every guest, regardless of age or condition can enjoy our adventures with peace of mind.